BUY VELUX SKYLIGHTS WITH CONFIDENCE
Why? Because that’s all we do, we sell skylights online, backed by experience and an uncompromising level of service.
Skylight Features & FAQS
Velux High Performance Double Glazing
Velux double glazing provides heat insulation, sound insulation, added strength and safety – and protection from the elements.
All Velux Skylights are Double Glazed, Argon gas filled and Low E3 coated.
Recommendation: When installing VELUX skylights 3m or higher above floor level, 2004 High Performance glazing must be used to comply with Australian Standard AS1288 (ie sloped overhead glazing must be laminated glass).
High Performance Double Glazing Features:
- 5.36mm Laminated inner panes for added safety.
- 9mm Argon filled cavity for thermal insulation
- Double layer of Low-E3 coating increases thermal performance and reduces UV rays
- 3mm Outer pane of toughened safety glass
- Neat™ coating to reduce cleaning frequency
- Warm edge technology increases energy efficiency
High Performance Double Glazing Benefits:
- Radiant heat block: complete window approx 80% glass only approx 75%
- UV rays block: 99%
- Noise reduction factor: 32 decibels
- WERS rating: 5 stars
- Double layer of Low-E3 coating.
- 10 year warranty on insulated glass seal.
- Reduced cleaning frequency.
Made for Australia’s Harsh Climatic Conditions
Australia’s varying climatic conditions are the ultimate challenge for any skylight, but Velux skylights and roof windows are made withstand Australia’s harsh climatic conditions.
Velux has passed every Australian test…even a hail test, which no other glass skylight has passed.
All Velux products are of the highest quality and will perform superbly for a lifetime of faultless service.
Heat & UV
Frequently Asked Questions
Do your prices include GST?
Yes, all the prices on our website are inclusive of GST.
How much are the shipping costs?
Shipping costs vary according to your location.
This is calculated once we have established your required delivery location (by postcode) at the shopping cart stage.
How long are the average shipping times?
Below are the average delivery times, in working days for metropolitan areas only.
Please allow additional time for your delivery in country areas. Victoria 1 to 3 days
Australian Capital Territory 1 to 2 days
New South Wales 1 to 3 days
Northern Territory 3 to 7 days Queensland 2 to 5 days
Tasmania 3 to 5 days
South Australia 3 days
Western Australia 1 to 2 days ♦
♦ Deliveries in Western Australia are subject to availability at our Perth Warehouse
What is customer matched zone?
A “Customer matched zone” message may appear if you have either purchased from Skylights-online before, or have filled in the checkout delivery details and entered your postcode. Our system will match the postcode details to the delivery costs for that area.
Of course, in some instance you may want to have the skylights shipped to a different address or even different state – no problems, this will be updated at the checkout.
What is flashing?
Skylight flashing is an important part of any skylight system.
Our multi-purpose skylight flashing kits can be used for both tile and corrugated roofs and are designed to shed water and ensure a weathertight fit for the skylight
As some clients and tradespeople prefer to use their own pre-made flashing, we do not include this in our standard prices. This is an optional but generally required extra.
What warranty's comes with each product?
Velux skylights, roof-windows and flashings all come with a 10-year warranty, Sun Tunnels with a 7 year warranty. Velux also provide a 3 year warranty to all blinds, electronic components and accessories.
What about returns or refunds?
Skylights-online will accept returns under the following conditions;
- The return is within 14 days of delivery from the date of delivery,
- The goods are unopened in their original condition,
- There is a restocking fee of $150.00 and proof of purchase per order,
- If wrong windows are shipped from the warehouse there are no charges.
Items must be shipped back to the Velux warehouse at the customer’s expense. Please check carefully before placing an order.
DO NOT OPEN BOXES UNTIL YOU ARE SURE THAT YOU HAVE THE CORRECT ITEMS (VELUX WILL NOT ACCEPT OPEN BOXES!)
Can I pay by Credit Card?
Yes, we accept all Visa and Mastercard via NAB Transact which is secure and convenient to use.
Can you tell me about paying via Paypal?
PayPal is the faster, simpiler, safer way to buy goods on-line.
It’s also easy and free to sign up and create an account, then you can simply link your bank account, credit card or debit account or all three to your PayPal account.
What’s more this means you dont need to have any balance in yor PayPal account.
Check out more details and some of the great benefits of buying online with PayPal here: What is PayPal?
What if I need some more help?
Skylights-online offer an uncompromising level of service.
If, at any stage, you need more information or unclear on any aspect of the buying process we’re only a phone call away.
If you need assistance please either email us or simply call us on Ph: 1800 009 459.